Regulation on Price Indication

At bybebé, we are committed to transparency and respect for your rights as a consumer. Therefore, we comply with the rules established by European Union and Portuguese legislation to ensure clear and honest communication of our product prices.

Directive (EU) 2019/2161, transposed into Portuguese law by Decree-Law No. 109-G/2021, establishes standards to increase transparency in promotions. These rules require businesses to indicate the lowest price applied within the 30 days prior to a promotion, allowing you to make informed purchasing decisions and protecting your rights.

We may also show other reference prices, such as the original price outside promotional periods, provided that the information is presented clearly and is not misleading.

We want you to shop with full confidence, knowing you are benefiting from genuine and transparent promotions.

If you have any questions about our pricing policy, you can check our Terms and Conditions or contact our customer support team, who will be happy to help.

How We Display Prices:

Original Price: This is the regular price of the product outside promotional periods.
Discounted Price: This is the special price you pay during a promotion. The reduced price is valid for the dates indicated.
"Lowest price in the last 30 days": For each promotion, you will see the lowest price applied in the 30 days prior. This helps you understand the price history.

Example:

Original Price: €120
Lowest Price in the Last 30 Days: €100
Discounted Price: €85

1. Right of free termination or withdrawal

2. Reflection period

3. Customized or perishable products

4. Condition of products to be returned

5. Costs of returning goods

6. Address for returning products

7. Refund

8. Free Termination Form (example)